Return Policy

Because of the intimate nature of the items we sell, we are unable to return or exchange purchased toys and products unless defective. This is for the health, safety and peace of mind of our customers.

Any item that is designed to come into contact with any body part or fluid is non-returnable and non-resalable. Once these items leave our warehouse, they are considered used, and therefore cannot be returned.

If an item is defective, please contact us within 30 days after you receive your products, and we will do our best to make it right through replacement, store credit or refund. 

When contacting us, please include photos with your request to explain the issue you are having - this will help us process your request faster.

Please contact us first before sending any items back. If you do not contact us, we cannot process your return or exchange!